FREQUENTLY ASKED QUESTIONS

How to make myimo an app on your smartphone

How:

Saving myimo as an app on your home screen also ensures that you have all the latest reflection journals and self-help materials.

Android Users:
  1. Open Chrome.
  2. Navigate to myimo.app and to your home screen.
  3. Tap the menu icon (3 dots in upper right-hand corner) and tap Add to homescreen.
  4. Type “myimo” for the website shortcut, then Chrome will add it to your home screen.
iOS (iPhone) Users:
  1. Launch Safari on your ‌iPhone‌ or ‌iPad‌.
  2. Navigate to myimo.app to create a Home screen shortcut.
  3. Tap the Share icon (the square with an arrow pointing out of it) at the bottom of the screen.
  4. Scroll down to the list of actions and tap Add to Home Screen. (If you don’t see the action, scroll to the bottom and tap Edit Actions, then tap Add next to the Add to Home Screen action. After that, you’ll be able to select it from the Share Sheet.)
  5. Type “myimo” for the site link. This will be the title that appears beneath its icon on your Home screen.
  6. Tap Add in the top-right corner of the screen.
  7. myimo will appear in the next available space on your device’s Home screen. To move it like you would any other app, tap and hold its icon, then tap Edit Home Screen, and you’ll be able to drag it to your desired location. When you’ve placed it where you want it, tap Done.

FAQs

It is our mission to enhance emotional intelligence.

It is our vision that every person has an increased sense of self-awareness to enhance their decision-making for positive outcomes that empower self, personal and professional relationships, and communities.

What is myimo? Myimo is an award-winning mobile application that makes you aware of your emotions by providing journal prompts to support you in deeply describing your thoughts and feelings. Myimo is not like other apps. While it allows you to journal, it also allows you to track your feelings to understand patterns of emotional triggers, and seek community support for encouragement.

Who is myimo designed to help? Myimo is intended to support those who would like to:

  • Self-reflect for self-help and self-improvement.
  • Create a safe space when feeling emotionally triggered.
  • Heal from experienced trauma.
  • Reduce stress, improve immune function, boost mood, and strengthen emotional functions for an enhanced well-being.

Why the name myimo? The app was developed to make you aware of your conscious and subconscious thoughts, feelings, and emotions. We focused on the awareness that the app brought to users. With that focus, we searched high and low for the right name around awareness and stumbled across “imo,” is defined as awareness in Yoruba. Poof! Myimo, which means “my awareness.” We also embedded the happy face under the letters “im” to represent, “I’m content.”

How many awards has myimo won? Myimo has won several awards just in its early idea stage. It has won:

  • 1st Place, Apple and Blue 1647 App Pitch Winner
  • Runner Up, 1871 StartUp Pitch Winner
  • Finalist, TechCrunch Chicago Edition

We would love to hear from you about your myimo experience, questions, or suggestions for improvement. Please email us at [email protected].

How does the journaling tool work? The journaling tool allows users to document their thoughts, feelings, and experiences. Users can write freely in the Daily journal or use guided prompts based on their current emotions or situations. It’s an intuitive and adaptable tool designed for ease of use.

What are the main features of Myimo? Myimo offers a range of features, including journaling tools, curated self-help resources (books, articles, worksheets), guided exercises, and a community forum for user interactions and support.

How are self-help resources curated or updated? Our team curates self-help resources regularly to ensure relevance and quality. New articles, books, worksheets, and exercises are added periodically to provide users with fresh and valuable content. If there is a topic that you would like for us to develop, email us at [email protected].

Is there a community forum or user engagement section? Yes, myimo hosts a vibrant community forum where users can engage, share experiences, ask questions, and support each other on their emotional intelligence journey. It’s a supportive space for growth-minded individuals. You can find our group on Facebook.

How can users get help or support if they encounter issues? Users can access support directly within the app. We offer a dedicated support channel where users can submit queries, report issues, or seek assistance from our responsive support team. Please email us at [email protected].

Are there guidelines for community participation or discussions? To foster a positive and respectful environment, we provide community guidelines outlining expected behavior, mutual respect, and constructive engagement within the forum. You must accept the group rules on Facebook to join the myimo community.

How does the subscription work? Myimo offers a subscription-based service that provides users with access to premium features, including enhanced journaling tools, self-help resources, and community engagement. Users can choose a monthly or annual subscription plan based on their preferences.

What are the different subscription plans available? Myimo offers two subscription plans: a monthly plan at $9.99 per month and an annual plan at $99.99 per year. The annual plan offers a cost-saving benefit compared to the monthly plan.

How can users upgrade or cancel their subscription? Users can easily manage their subscriptions within the app settings. To upgrade, users can select their desired subscription plan and follow the prompts for payment. To cancel, users can navigate to their account settings and choose the cancellation option.

What payment methods are accepted for subscriptions? Myimo accepts major credit cards, debit cards, and other secure payment methods. Users can conveniently set up their preferred payment method during the subscription process.

Are there any hidden fees or charges? No, myimo operates on a transparent billing system. The subscription fee is clearly presented, and there are no hidden fees or additional charges beyond the subscription cost.

How is billing handled and what are the billing cycles? Billing for monthly subscriptions occurs on a recurring monthly basis, while annual subscriptions are billed annually. Users receive notifications before their renewal dates for convenient management. You can cancel at any time.

What devices and operating systems are supported? Myimo is compatible with most devices, including smartphones, tablets, and desktop computers. It supports iOS and Android mobile operating systems and popular web browsers.

Are there any technical requirements for optimal app usage? For optimal performance, users should ensure their device’s operating systems are up to date and have stable connectivity. Regular updates improve security, performance, and compatibility.

How often is the app updated for compatibility? We regularly update myimo to ensure compatibility and to introduce new features.

How is user data handled and protected? At myimo, user data privacy and security are paramount. We employ industry-standard encryption and security protocols to safeguard user information. Our privacy policy outlines in detail how user data is collected, used, and protected.

What measures are in place to ensure user privacy and security? We adhere to stringent security measures, including data encryption, secure servers, and regular security audits to prevent unauthorized access or data breaches. We also follow best practices for user authentication and data anonymization.

Is user information shared with third parties? Myimo prioritizes user privacy and does not sell or share user information with third parties for marketing or advertising purposes. We are committed to maintaining user confidentiality and trust.